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Help · Students

The student portal

What each student sees in their portal (account, fees, payments, schedule and shop), how they get the link and how they pay from there.

Each student has their own portal: a page they open on their phone, with nothing to install, where they see whether they owe anything, their fees and payments, the schedule and the shop, and pay online if the academy takes payments that way.

A student's portal with their account up to date and the waiver to sign

What the student sees

  • Their account: at the top, what they owe or whether they're up to date, with their plan, belt and status.
  • The waiver, if they still need to sign it: they read it and sign it right there.
  • My account: their monthly fee, their next fee, the list of fees and the list of payments.
  • Schedule: the academy's timetable.
  • Shop: the products, to order.
  • My details: their contact details.
The portal tabs: fee, next fee, fees and payments

Paying from the portal

If the academy connected MercadoPago or Stripe, the student pays what they owe with one button, and the payment goes into their account automatically. If not, they see the bank transfer details. If the academy offers automatic debit, they can also turn it on or cancel it from here.

How they get the link

The link is personal and valid for 30 days:

  • they get it in the welcome message, when they're signed up or sign up online;
  • if they lost it or it expired, they ask the agent for it on WhatsApp and get a new one;
  • from their profile, in Student portal, you can create a new one and send it to them on WhatsApp, or deactivate the one they have.

Still have a question?

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